Some of the Human Resources metrics that can be used in Balanced Scorecard approach are - Existing customer business development Sodexo's commitment to diversity, equity and inclusion (DE&I) is supported by our nine Employee Business Resource Groups (EBRGs), which foster cultural diversity and . At Monsanto, the scorecard really is a measure of progress, says Melissa Harper, Vice President, Global Talent Acquisition and Diversity & Inclusion. A recession followed, worsening the employment outlook for Black workers. Not to mention that as I write this, my Facebook feed is full of people complaining about $4 per gallon gas, WTI is $120 per barrel, and there is a renewed discussion around U.S. energy independence given Russias latest actions in Ukraine. Through the years, weve gone from looking at the entire organization to looking at groups, by division. What can I do? A dashboard shows scorecard information with other related items, such as reports, charts and grids. Need help with a specific HR issue like coronavirus or FLSA? She talked about the importance of their diversity scorecardand said diversity and inclusion are just as important a driver of performance as your gross profit numbers., Previous: Timely delivery of goods and services At Sodexo, our bonus-eligible employees have part of their bonus tied specifically to completing diversity, equity and inclusion training and activities. This recognition demonstrates key progress on our carbon strategy. Build specialized knowledge and expand your influence by earning a SHRM Specialty Credential. DiversityInc Best Practices is designed to help you find data, solutions and best practices to diversity-management questions and strategies. 3 min read. You have successfully saved this page as a bookmark. Balanced Scorecard analysis of Sodexo Diversity is a comprehensive effort to integrate and align strategy and operations. Subscribe to our email newsletter with stories of people leading diversity, equity, and inclusion at the world's biggest companies. M. E. Porter, Competitive Strategy(New York: Free Press, 1980) The aforementioned problems are complex and not easily solved. And that was it. It has been refreshing for me to join Sodexo, a company where the culture is steeped in leading-edge diversity, equity and inclusion practices. Shifting the Diversity Climate: The Sodexo Solution case study provides a strategic dilemma for the protagonist. I could have instituted it or demanded it myself. If there was ever a time when we needed the best and brightest to work in the energy industry, it is now, and yet college students are asking me if a career in oil and gas is like going to work for the tobacco industry. The ENGs serve as mechanisms to reach the geographically dispersed employee base and are crucial to the communication and development of diversity and inclusion programming; each ENG has its own individual development program designed to address relevant barriers. What are the core competencies of Sodexo Diversity and how it can add value going future? To answer that question, I need to look at what youre trying to achieve. We now also consider qualitative factors, including communications, he says. There are few statistics on exactly how many companies hold managers and executives accountable for diversity, but Edward E. Hubbard, a Petaluma, Calif.-based diversity return-on-investment measurement expert and author, said the percentage is growing. If so, you belong in this family. Balanced Scorecard approach focuses on comprehensive metrics rather than only local optimization in various spheres such as financials, operations, internal processes, and customers needs. At EMBA PRO, we believe that Balanced Scorecard approach is highly efficient strategic tool to formulate a cohesive strategy. Theoretically there are no great disadvantages of Balance Scorecard approach but in practices managers face a number of hurdles such as At Sodexo, our bonus-eligible employees have part of their bonus tied specifically to completing diversity, equity and inclusion training and activities. Pamela Babcock is a freelance writer based in the New York City area. GAITHERSBURG, Md., July 14, 2022 (GLOBE NEWSWIRE) -- Sodexo, a global food services and facilities management leader, has been awarded an "A" by . So we want to make sure that we have the commitment and engagement of management at all levels. Second, the company measures supplier diversity spending. Best Practices From Sodexo, Monsanto, Nielsen and General Motors. Todays successful scorecards and dashboards, like todays diversity-management initiatives, link directly to business strategies and include more relevant variables, such as supplier diversity, engagement, retention, talent development and contributions to market growth. The scorecard also assesses efforts at diversity-and-inclusion training throughout the organization and in many ways incorporates elements of dashboards. $("span.current-site").html("SHRM China "); EcoVadis is a collaborative platform used to evaluate Corporate Responsibility performance. , Ever since Kevin Hourican took over as President and CEO of Sysco in 2020, the company has seen a lot of positive change when it comes to workplace fairness. diversity; sodexo . Sodexo started its diversity scorecard in 2002, after settling a racial-discrimination lawsuit and beginning to implement its diversity-management initiative under Dr. Rohini Anand, now Senior Vice President and Global Chief Diversity Officer. var currentLocation = getCookie("SHRM_Core_CurrentUser_LocationID"); It has been enlightening to receive diversity scorecards, sponsor Employee Business Resource Groups (we have nine, supporting and advocating for African Americans; Asians; Native Americans and aboriginals; Latinos; women; the LGBTQ community; people with disabilities; veterans and people of all ages), lead mentoring circles and to always be handed a diverse slate of candidates when filling a position. By the time we report everything out, its all history. Barney, J. Employee retraining cycle time But maybe youre not the CEO or in a position to change compensation plans at your company. diversity strategy. var currentUrl = window.location.href.toLowerCase(); Market share in target segments Oftentimes what organizations will do is have a numeric value that theyre looking at in terms of improving representation, but then employees who are recruited can often come into a culture thats not necessarily diversity friendly or supportive, said Hubbard, who is president and CEO of Hubbard & Hubbard Inc. Companies get tripped up when they fail to connect accountability for diversity to the organizations goals. In hindsight, many of things I receive by being a part of a company that values DE&I did not need to be handed to me by my company. Please confirm that you want to proceed with deleting bookmark. } Most recently, I spoke with Hart Energy and was featured in their Diversity in Energy publication. A proportion Blacks, Latinos and Asians in Senior Leadership: 14% higher than the Top 10, 40% higher than the Top 50 and 61% higher than U.S. companies overall. Sodexo star ted its div ersity scorecard in 2002, after settling a racial-discrimination lawsuit and beginning t o David A. Thomas, Stephanie J. Creary (2018), "Shifting the Diversity Climate: The Sodexo Solution Harvard Business Review Case Study. Introduction to Balanced Scorecard Analysis. Poorly defined metrics metrics are either too broad or too narrow. I, along with many others in this publication, noted the strong business case for attracting a diverse workforce as it leads to more creative solutions, which in turn improves results. $('.container-footer').first().hide(); var temp_style = document.createElement('style'); Your session has expired. Sodexo is proud of the work weve done to date in diversity management and fostering an equitable and inclusive corporate culture, but there is still more work to do. You can have good initiatives and programs, but the idea is to really make sure you are changing behaviors and cultures within the organization, Anand added. Diversity scorecards used to be all about representation. An affirmative action plan outlines good faith efforts for all hospital departments, a diversity climate survey was recently completed, and the hospital looks at a diversity benchmark survey to compare its results with hospitals nationwide. The FTSE4Good Index Series is designed to measure the performance of companies demonstrating strong Environmental, Social and Governance practices. These programs are delivered through multiple channels, including eight employee network groups (ENGs) for diverse employees including women, African-Americans, and former military personnel. But they need to in order to become the most effective.. Refresh Data Frequently: At General Motors, there is a six-month recap on all diversity scorecard data plus an annual refresh. A diversity scorecard is a measurement tool that allows organizations to establish overarching goals regarding diversity, representation and inclusion and track their progress in meeting those goals. We asked four companies that have developed scorecards and dashboards to share their philosophies and best practicesSodexo (No. A cornerstone of Sodexo's diversity strategy is the company's diversity scorecard. Allstate Insurance Co. in Northbrook, Ill. looks at diversity as it relates to talent, reputation and markets. ***It is a broad analysis and not all factors are relevant to the company specific. Companies are increasingly using metrics or "diversity scorecards" to measure progress in hiring, promoting and retaining women and minority employees. Our score is above the Europe average and the Bars, hotels & restaurants sector average of B-, and the same as the global average score. Some people can give you really good answers to that, others cant, Bye said. We need to assess if we are going to hit the benchmarks that were looking to achieve and how to get there, he says. Reports went to major business units across all regions, with global numbers on gender. The initiative focuses on Sodexos more than 15,000 salaried employees working at 6,000 client sites and offices throughout the United States. In this session, Dr. Chris Parker, Head of Research and Data Analytics at DiversityInc walks through the second, 2020 was a challenging year for the Black community. The company assesses mentoring effectiveness by tracking return on investment and monitors ENG members career progress through an innovative employee network commitment survey. By DiversityInc Staff The y would measure gender and racial. The diversity component will be measured in part through the Sodexo Diversity Index ("SDI") and a scorecard system. Please log in as a SHRM member. Employee satisfaction and retention, or the opposite (turnover rate) Please log in as a SHRM member before saving bookmarks. Mia Mends, Global Chief Diversity, Equity, and Inclusion Officer and CEO of Impact Ventures at Sodexo, was featured in an article about turning diversity and inclusion plans into actions. COVID-19 reared its ugly head, disproportionately impacting the economic, emotional and physical well-being of Black Americans. Comprehensive is the critical word there, as dashboards are often more detailed and have more support information. HARVARD BUSINESS SCHOOL CASE STUDY Shifting the - Sodexo. 46), Nielsen (No. Monsanto began its metrics about 10 years ago. Although many companies use the two terms interchangeably, there really is a difference. Everyone can assess the diversity of their own team and their teams teams. Copyright 2023 DiversityInc Best Practices. Make sure that the idea of scorecards and accountability is aligned with the culture of your organization, Sodexos Anand said. If you exclude people who are retired or people who are not of, The DiversityInc Top 50 Companies for Diversity survey is the ultimate assessment of diversity in corporate America. Balanced Scorecard also provides a base to build a metrics framework that is aligned and consistent. The hospitals plan is to have 40 different diversity working groups in departments ranging from radiology and pathology to environmental services. if(currentUrl.indexOf("/about-shrm/pages/shrm-china.aspx") > -1) { What is even more rewarding is that the annual bonuses are directly connected to the diversity scorecard results, 25% for the executive team members and 10-15% for the senior to mid-level managers. This is the Holy Grail. Can more women in energy be the answer to these problems? Some even link metrics to key business.. A scorecard is a report that displays Key Performance Indicators (KPIs) with performance targets. In addition, the company had developed diversity priorities focused on five different dimensions of difference from a global perspective: gender, race/ethnicity, sexual orientation, disabilities, and age. Top management is involved in and. The scorecard also includes supplier-diversity results, which are reported on a quarterly basis to the Supplier Diversity Council and focus on minority-, women- and veteran-owned suppliers. Dont Ignore Groups Less Easy to Count: The elephants in the room with diversity data continue to be LGBT people and people with disabilities, since it is difficult for companies to get an accurate count for both those demographics. DEI Board Chair Muriel Thompson explained how they are key to advancing D&I, Petco named Colleen Mitchell as Director of DEI, DEI leaders recognized on the DiversityPlus 2021 Top 25 Diversity Change Leaders list, Nordstrom Chief Human Resources Officer Farrell Redwine talked on their goals to have Black and Latinx people make up 50% of their people-manager roles by 2025, Danea Jones-Rouse was appointed to lead Employee Engagement and DEI at JPMorgan Chase, Gerri Hall, VP of Global Diversity, Inclusion, and Belonging at NetApp, talked on how Chief Diversity Officers can hold leaders accountable, LaDavia Drane, Global Head of DEI at Amazon Web Services, talked about their inclusion grant of $315,000 focused on increasing women's representation, Levi Stauss & Co. appointed Christina Glennon as their Head of DEI Programs and Operations, Adobe selected Brian Miller to lead Talent and D&I, DEI Board Chair LaQuenta Jacobs, CDO at XPO Logistics, discussed her experiences for what it takes to make major change as a DEI leader, Eli Lilly and Company promoted Kelly Copes-Anderson to Head of Global DEI, Linda Leonard at Bristol Myers Squibb talked on the importance of ERGs, Stef Maynard-Collier was named as Capital One's VP and Head of Diversity, Inclusion, and Belonging Consulting, Tiffany Davis was appointed to lead global DEI for AstraZeneca, Fossil Group VP of D&I Sheri Crosby Wheeler was featured about authentic ways organizations can support underrepresented communities, Yemi Akisanya, Groupon's Global Head of DEI, talked about some of the challenges still present in supporting Black-owned businesses, DEI Board Chair Kim Barker Lee, VP of Diversity and Inclusion at IGT, is speaking at the R.I.S.E. 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Stories of people leading diversity, equity, and inclusion at the 's... With performance targets your company tool to formulate a cohesive strategy Index Series is designed to help you find,! What youre trying to achieve of management at all levels to formulate cohesive! Developed scorecards and dashboards to share their philosophies and best Practices from Sodexo, Monsanto, Nielsen and Motors...
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